BOOKING & CANCELLATION POLICY

We are a small, tight-knit team. This means that bookings are essential and cancellations affect us significantly.

PHOTOSHOOTS:

For all portrait sessions; a refundable booking fee session cost is required to book and hold the date for your session.

For ‘$320 Runner-up’ voucher holders; the $200 will cover your photoshoot and this will include one digital file ($120) which you will then choose on the day of your viewing.

Additional appointments (such as, ‘Bump & Baby’ or reshoots) are given at the discretion of the photographer.

Unless stated otherwise photoshoots which take place during standard business hours will last for a one-hour period. As weekend appointments are in high-demand, we kindly ask to only book for a weekend if you are 100% able to attend.

DESIGN CONSULTATIONS:

Due to the nature of our business, appointments are crucial to our staff and our customers. When an appointment is booked and confirmed, we set aside not only our photographers time, but also our resources into making sure that you have a fantastic design consultation. The preparation of your images before a design consultation can take our photographers anywhere from 2 to 5 hours to complete.

Because of the amount of work which is put into your appointment we require 48 hours notice of any cancellation or postponement.

We understand that rescheduling may happen due to illness or unexpected events. In this case Red Photography will be able to offer you one additional appointment complimentary. However, please be advised that failure to provide adequate notice of a cancellation or multiple rescheduling will result in a booking fee.